Privacy-policy
This Privacy Policy explains how Hispanglia Culture & Trips S.L. collects, uses, stores and protects personal data when users interact with our website, educational travel services and communication channels.
- WHO WE ARE
Hispanglia Culture & Trips S.L. is an educational and cultural travel company based in Spain, specialising in educational trips, language immersion programmes and cultural experiences for UK school groups across Andalucía and other Spanish destinations.
Website: hispanglia.co.uk
General Contact: info@hispanglia.com
Data Protection Contact: dpo@hispanglia.com
- WHAT PERSONAL DATA WE MAY COLLECT
Depending on how users interact with us, we may collect:
• names and surnames;
• email addresses;
• telephone numbers;
• information submitted through contact forms;
• educational travel enquiries;
• booking-related information;
• communication history;
• technical website data such as browser type and anonymous analytics data.
We only collect information that is necessary for legitimate educational travel and communication purposes.
- HOW WE COLLECT INFORMATION
Personal data may be collected through:
• website contact forms;
• email communications;
• telephone conversations;
• educational travel enquiries;
• voluntary communications through social media;
• cookies and website analytics tools.
Some technical information may also be collected automatically through website functionality and analytics systems.
- HOW WE USE PERSONAL DATA
Hispanglia Culture & Trips S.L. may use personal data to:
• respond to enquiries;
• organise and manage educational trips;
• provide quotations and operational information;
• communicate with schools, teachers and group leaders;
• improve website functionality and user experience;
• comply with legal and safeguarding obligations;
• maintain internal administrative records.
We do not sell personal data to third parties.
- LEGAL BASIS FOR PROCESSING
Personal data is processed under one or more of the following legal bases:
• consent;
• contractual necessity;
• legitimate interest;
• compliance with legal obligations.
Where required, users may withdraw consent at any time.
- SAFEGUARDING AND STUDENT PRIVACY
Hispanglia Culture & Trips S.L. recognises the importance of safeguarding and privacy when working with educational groups and minors.
Any social media channels operated by Hispanglia may use restricted or private access settings in order to support student welfare, safeguarding and privacy considerations.
We aim to minimise unnecessary exposure of personal information and images relating to minors.
- DATA SHARING
Personal data may be shared with trusted third-party suppliers only where necessary for the organisation and operation of educational trips and related services.
These suppliers may include:
• accommodation providers;
• transport companies;
• educational activity providers;
• insurance providers;
• and operational partners directly related to the delivery of the trip.
All reasonable efforts are made to work with responsible providers handling information appropriately.
- DATA RETENTION
Personal data will only be retained for as long as reasonably necessary for:
• operational purposes;
• legal obligations;
• safeguarding requirements;
• financial and administrative records;
• or the establishment, exercise or defence of legal claims.
When data is no longer required, it will be securely deleted or anonymised where appropriate.
- WEBSITE ANALYTICS AND COOKIES
The website may use cookies, technical tools and analytics services to improve functionality and understand general website usage.
For further information, please refer to the Cookies Policy.
- YOUR RIGHTS
Under applicable data protection legislation, users may have the right to:
• access their personal data;
• request correction of inaccurate data;
• request deletion of personal data;
• restrict or object to certain processing;
• withdraw consent where applicable;
• request data portability;
• lodge a complaint with the relevant supervisory authority.
Requests relating to personal data may be submitted using the contact details below.
- DATA SECURITY
Hispanglia Culture & Trips S.L. takes reasonable technical and organisational measures to help protect personal data against unauthorised access, loss, misuse or disclosure.
However, no internet-based system can be guaranteed as completely secure.
- CONTACT
Hispanglia Culture & Trips S.L.
Website: hispanglia.co.uk
Email: info@hispanglia.com
Data Protection Contact: dpo@hispanglia.com